Shipping & Returns

Standard Shipping

  • Free Shipping on orders over $150 CAD and USD

Our goal is to ship our orders as quickly as possible. Most items will be shipped on the same day the order was placed, however during busy times, it may take up to 2 business days to ship an order. We’re currently shipping to Canada and the US.  


Shipping Method

Delivery Time


Canada (ON + QC)

Expedited Parcel

2-4 business days

$9.99 CAD

Canada (Other)

Expedited Parcel 

2-4 business days

$11.99 CAD

United States
Canada Post Tracked Packet USA
5-10 business days

$9.99 USD

Rest of the World
Tracked Packet International
6-10 business days Calculated at checkout


Local Pickup

A Delivery Method at checkout is Pick Up. If you're based in Ottawa Canada, this free delivery method is a great way to avoid shipping charges and grab your order right from Calita HQ. Pickup location is in Old Ottawa East. Once your order is ready for pickup, you will receive detailed pickup instructions. 


Returns are offered within 30 days after product delivery on items that are unworn, and in new condition with all tags attached. Please note that return charges are the responsibility of the customer. If a product is defective or received incorrectly, we will provide a return shipping label. If you wish to exchange items to a different size, we are happy to process the exchange. Customers will need to ship the garment back to us to process any exchanges. Once we receive the item, the exchange will be sent free of charge back out to the customer.

Return Address: 

5A Graham Ave, Ottawa, ON K1S 0B6, Canada

To avoid ordering the incorrect size, please refer to our Size Guide

For Immediate Questions or Concerns: Please contact us at

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